RM
Rikus M
1 reviews | Active since Aug 2015
01 Aug 2015, 15:25
late delivery
After ordering pizza at 17:40 pizza only arrived 19:05. Tried to call the centre 40 plus times from 18:30 and only got hold of the shop after pizza was delivered. The delivery guy even had an bad attitude when complaining and could only say \oh well". Pizza sticker was black so should have been for free but what does a customer matter these days. Will never order from them again!!!"""
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Debonairs Pizza's replyOfficial
04 Aug 2015, 09:04Hello maritzr,
Thank you very much for taking the time to report your experience with our bloemfontein southern ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bloemfontein southern ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Aug 2015, 09:04
Official
Hello maritzr,
Thank you very much for taking the time to report your experience with our bloemfontein southern ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bloemfontein southern ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)