MN
Mandisa N

1 reviews | Active since Jun 2018

07 Jul 2018, 20:18

Late delivery

I don't know what is happening with the debonair's banbury crossing. This is the 3rd time I place an order and get it over an hour later. Today was a stretch though. It arrived 2hours late. Someone needs to check what's happening there

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 Jul 2018, 10:21
Official

Hi Mandisa

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***