Late delivery

Half an hour after placing an online order I received a call that Debonairs did not know where to deliver my food which I do not understand as the address was on the order and was correct. Half an hour later I called to find out where the delivery was and was just told it was being delivered. Half an hour later I called again and was promised a call back which I am still waiting for. Again after half an hour I called. An hour later the delivery finally showed up (2 hours after being ordered). I then refused to pay as obviously my food was cold by now and I honestly was so angry I did not even want the food anymore. The delivery guy called the store manager who tried to explain that somehow it was my fault that the delivery guy could not find a simple street address and apparantly receiving the food after 2 hours is not an issue for her. The argument ended when I told her that then she can get the food back as well since I did not want it anymore and would buy somewhere else.