kR
keneilwe R

1 reviews | Active since Mar 2013

19 Jan 2018, 19:22

Late Delivery

Okay so I made an order online to Debonairs Protea Glen Mall @ 17:52 pm and is 19:18 pm now. My order is not yet delivered. I have heard so many complains from about Protea Glen Debonairs service delivery. Now that I have experienced it, this is was my last order with them. Guess I will be buying from Romans pizza now.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Mar 2018, 16:40
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***