1 reviews | Active since May 2014
Late Delivery
<p>I've always ordered from Debonairs, and from time to time I get terrible service, from drivers that ask me to pay for delivery because my house is not in their delivery radius even after the app clearly stated it is to waiting for pizza for over 2 hours.... And still waiting as I type this. I'm baffled, is it because it's free delivery and I shouldn't get it in the 40minutes as promised or is it because once I've paid online I just don't matter anymore? I'm utterly disappointed, my children fell asleep waiting for the pizza, which by now is looking like it's for Saturday instead of tonight. Unbelievable. </p>
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)