DZ
Dalene Z
1 reviews | Active since Dec 2013
31 Mar 2016, 12:53
Late Delivery
I am highly disgusted with your poor service. Firstly we struggle almost half an hour to place an order. They apparently cannot find our address but we have ordered from them numerous times. Now an hour and a half later I still have not received my order. Your driver is lost - Has absolutely no clue where he is going!! Eventually he gets here - Order is wrong, pizza is ice cold. Tastes horrible!! This is really ridiculous!!
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Debonairs Pizza's replyOfficial
04 Apr 2016, 10:55Hello dalene.zietsman,
Thank you very much for taking the time to report your experience with our Bluehills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluehills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Apr 2016, 10:55
Official
Hello dalene.zietsman,
Thank you very much for taking the time to report your experience with our Bluehills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluehills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)