TM
Tirelo M

1 reviews | Active since Jun 2018

15 Jun 2018, 19:40

Late deliveries

Debonairs Key Largo (Boksburg on Tritchardt road) delivery service is terrible. I have ordered pizza from there more than 10x, and they've only ever delivered my order within less than an hour twice. The pizzas are always cold, and they don't apply the "if the dot is black, your pizza is free" slogan.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply18 Jun 2018, 14:47
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***