NO
Nadine O
1 reviews | Active since Oct 2015
22 Oct 2015, 19:25
Late deliver of ... food
Ordered and paid for food online and as our trusted branch (pineslopes) was offline we decided to use chille lane. Order went through just before 6. Order arrived just after 7. The pizza was cold and stuck to the box so bad it litterally tore pieces of the box with the pizza...by the time u finally get it off the box the entire pizza is in pieces. 3 pizzas wasted. Wont order from them again. First and last time<br> THANK U FOR SUPER FAST AND EFFICIENT SERVICE PINESLOPES...!!
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Debonairs Pizza's replyOfficial
23 Oct 2015, 08:06Hello Nads6416,
Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply23 Oct 2015, 08:06
Official
Hello Nads6416,
Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Chilli lane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)