TP
TANIA P
1 reviews | Active since Aug 2010
01 Feb 2016, 14:34
Late and RAW
Hi Ordered a OTD meal on Saturday at 6pm<br> Its took them an hour and 10 min to deliver and when I called the branch the phone just kept ringing, <br> the driver then dropped stuff off gave receipt as it was paid online and just left while we were still checking that the order was complete. <br> my disgust to see the popitz were still half done, it Was a waste the pizza was cold and dry.<br> I WILL NEVER USE any Debonairs ever again
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Debonairs Pizza's replyOfficial
02 Feb 2016, 12:25Hello taniafp,
Thank you very much for taking the time to report your experience with our Princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Feb 2016, 12:25
Official
Hello taniafp,
Thank you very much for taking the time to report your experience with our Princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)