jL
john L
1 reviews | Active since May 2012
07 Sept 2015, 10:37
Late and Cold Pizza
Greetings<br> <br> I placed an order on the 5th at 18:40 as corroborated by receipt upon delivery, I am unhappy with the service i got seeing that I only got my order at 20:33 to be exact. Not only was it late but it was cold as well.<br> Order # 462<br> ***<br> 1 large Filla Chicken<br> I still paid R105.90 because I did not believe it was the delivery guy's problem as he always delivers my orders reasonably on time and hot. <br> <br> Regards<br> John
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
09 Sept 2015, 08:18Hello john112travolta,
Thank you very much for taking the time to report your experience with our Polokwane, Seshego branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Polokwane, Seshego branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Sept 2015, 08:18
Official
Hello john112travolta,
Thank you very much for taking the time to report your experience with our Polokwane, Seshego branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Polokwane, Seshego branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)