1 reviews | Active since Mar 2018
Late!
I ordered a pizza telephonically. Was told to wait 30-40min for my delivery. Called in at 18:45, 2hours later I’m still waiting and my pizza arrived at 20:30 I’m fed with Diepkloof Squares Debonairs Pizza. It was first a raw pizza dough and now my pizza is missing in action. Got a apology from the manager about the raw dough and I don’t want to get an apology for an extremely late delivery. Very Angry And Disappointed.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,