1 reviews | Active since May 2016
Lake of service
<p>Totally discussed in the service from Debeners pizza Malvern KZN. Placed order at 18h29 online to be delivered. I stay max 1km from the store. And still my Pizza has not arrived nor has there been any communication from the store to say anything. Order value is R193.00 it does not take this long to make a pizza.. called the call centre at 19h50 they said they would sort it out. It's now 25 minutes after they would sort it out. Still nothing all most 2 hours for nothing. If I had not paid for the pizza I would have ordered somewhere else. </p>
Thank you very much for taking the time to report your experience with our Queenburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Queenburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)