lairs and bad food

We placed an order for supper of a tripple decker and small pizza. At 7:00. We were told the bikes for delivery broke. Fare enough we went to collect it was 20:20 bcause it was late to cook for us and relaying on fast food and debonairs, despite all the issues of the passed which have been laid to side. These nothing so worse as for what u paid for is not, after we have taken bites. We called immediately pass 8 Portia said the manager will call never did. At 9:20 we call as we still didn't eat the food awaiting call. Manager picked up and said their waiting response from the bosses.They will call back.at 10:20 which every hour we call no answer.Awaited till 11:30 meanwhile my family is starving after a long day from work. Decided to eat as tomorrow is a another day for work and it's late. We ate, the next day at 14:00 called the store again Portia give the manager Milicent if not mistaken she said ooh! We still waiting response from the bosses. Well call, then asked how long as no1 makes effort to call we are calling since last night A day passes which we where on the 3rd day. Bosses responded apparently after insisting, saying we where nt supposed to eat it. We can do whatever.