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mangena.tm mangena.tm

1 reviews | Active since May 2016

05 May 2016, 18:47

lack of value for money

To whom it may concern, today 05 May 2016..19:20 I had ordered a triple deck pizza large for R119,90 at debonairs CBD.. I was shocked at the poor state my pizza was.. I did not order extra cheese on my pizza nor did I order a pizza with out enough cheese.. my pizza looked like the store was running out of cheese and had no adequate staffing for it.. I was disturb by the state of pizza as it didn't meet my expectations and the value of R119,90 it cost.. really this isn't the debonairs I always order from . please intervene

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 May 2016, 09:58
Official

Good day

I would like to apologize for service you had and would like to ***ure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.

Thank you for taking the time to post your experience that you had with our branch.

We noted that only an email address has been provided, could you kindly supply us with your contact numbers? And kindly advise which Debonairs store you are referring to so that we can be able to escalate the complaint.



Please forward an email to *** with your contact numbers.

Kind Regards,

Debonairs Pizza

***