MW
Marina W

1 reviews | Active since Jan 2016

23 Mar 2018, 20:29

Lack of service

This is ridiculous an hour and half waiting for our pizzas from Debonairs Westville. I have a hungry child now and I must now pay for 2 takeaways. Sorry debonairs but this isn't our first issue with you but it will be our last.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply26 Mar 2018, 12:08
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***