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Phuti M
1 reviews | Active since Feb 2016
26 Feb 2016, 22:43
knife found inside pizza
One of the kids I mentor went to buy a triple decker pizza and when he got to res found a knife on top of the pizza. The knife had all the fillings of the pizza and it seems it was used to cut the pizza. The manager claims they used a cutter to cut the pizza and no one seems to know how the knife ended in his pizza. The poor kid is traumatized on his first month in Cape Town.
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Debonairs Pizza's replyOfficial
29 Feb 2016, 09:45Hello Phutidoc,
Thank you very much for taking the time to report your experience with our Rondebosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rondebosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply29 Feb 2016, 09:45
Official
Hello Phutidoc,
Thank you very much for taking the time to report your experience with our Rondebosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rondebosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)