1 reviews | Active since Sept 2016
Keep ur promise...
Went to buy pizza at Sutherland branch Mthatha at 19h00 requested for it to be delivered .. I specified the pizza to be half Chicken and half something meaty but to my surprise the pizza was 6 slices of chicken and 2 slices of something meaty ..what's the meaning of half ? Pizza got delivered at 21:13 two full hours of delay and no one botherd to call and tell if there is some kind of delay or something ,the pizza was cold and the dot was already black and I complained to driver ,its written on the box that if the dot is black its free .... Guys try to communicate with clients and keep ur promises Who eats supper at 21:15??????
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***