*** ****ty service from Debonairs vosloorus!!!!!
I placed an order online at 18h33 for delivery only to be disappointed by Debonairs vosloorus. I called at 20h13 and spoke to Sibongile to query my order and I was told that my delivery is on its way. At 21h35 called again and spoke to Sibongile to ask about my delivery again and I was told to be patient my delivery is coming. People at home even went to bed on an empty stomach waiting on a pizza we don't know.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***