*** service
<p>I'v ordered a pizza from debonairs pizza zewenwacht mall and was told my pizza will be delivered in two hours time. I waited after two hours i phoned they said the driver is in my area , j waited another half and hour still no pizza i phoned after THREE hours i was told the same thing. To cut the long story short my pizza was never delivered. This is not the first time i get such a service from this branch on the first occasion i reported the matter to the manager he told me that his delivery guy got lost????????? Aren't they supposed to call when they get lost??????? I am never ordering pizza from debonairs again never!!! Customer service is pathetic</p>
Thank you very much for taking the time to report your experience with our Zevenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Zevenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)