1 reviews | Active since Apr 2015
Just a quick question on your false advertising =
<p>Hi, </p> <p> </p> <p>On Saturday I placed an order online and the website gave me a list of restaurant that I can order from. I chose Banbury Crossing. No delivery fee. I called to check how far the order is then Ephraim told me that I should have placed an order with Cosmo City branch as it it just ' 5 minutes away from me'. I had to pay in R30 delivery fee.</p> <p> </p> <p>Now my question is why does your website not show the delivery fee and then the store wants a delivery fee? </p> <p> </p> <p>Ps: I will never place an order at Cosmo City I had a bad experience before with them. No more!!! </p>
Thank you very much for taking the time to report your experience with our (Cosmo City Mall) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our (Cosmo City Mall) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)