I’ve been ****med of R199.80 by Debonairs Pizza Philip Nel

On the 25th of November 2022 I got ****med by Debonairs Pizza Philip Nel. I made an online order around 20:07 for a Double Stack Chicken Crammed-Crust Pizza. After one hour of waiting I called them to get an update on my order, to my bemused surprise the lady on the phone sounded clueless and very unconcerned about my order. She would soon claim to find my order saying that it would be delivered to me in no time. It’s now 22:00 and I’m still waiting for my pizza. I call them again, and it turns out they were closed. I went to sleep with an empty stomach.

The next day I had one plan only, call Debonairs Pizza Philip Nel and get my refund. Long story short I’ve been ignored and **** to about getting my money back. I’ve called agents , tweeted at their Official Twitter account, all I’ve heard over the past 3 days are just lies, **** apologies and disingenuous concern from their staff. I’m a student that has no car, how is it fair that I should have to travel to Philip Nel from Kwaggasrand by paying for an Uber just to ask for my money back? I’ve been ****med by Debonairs Pizza, and I don’t know what to do about it. I’ve been disrespected and undermined as a customer. Debonairs Pizza are a disgrace.