TM
Tumelo M

1 reviews | Active since Mar 2014

26 Dec 2015, 11:04

its small things that count.

Contacted Debonairs in the morning at 10.04 spoke to a lady that was very rude she never asked my name or asked what my order would be.<br> <br> Phone was answered then she took my number then without asking or advising then called someone stating she can't here me.<br> <br> Then the lady by the name of Violet helped took my order properly.<br> <br> Supervisor Thandazo<br> <br> Helper Violet<br> <br> Bad service from Precious <br> <br> if thats the way Debonairs opporates they going to loss a lot its the small things that count.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Jan 2016, 13:37
Official
Hello original502,

Thank you very much for taking the time to report your experience with our Dowerglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Best regards,