rL
riaan L
1 reviews | Active since May 2014
03 Mar 2015, 11:19
It must be a record - 2 hrs for a delivery
Well i think the headline says it all <br> <br> to make amtters worse is that the manager has not called me back till now from Friday with regards to where my del is. Further to that the store is offline online why is that? Then further to that they cant even process my C/Card details via the telephone? Come on its 2015.....<br> <br> I need to understand why there is such a lack of service and the only ecuse was <br> <br> Eish - its Friday and Eish - We are busy and we only have one driver.... No thats planning i tell you<br> <br> Thank for making me waste R 200 and also having such fun over the phone - NOT
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Debonairs Pizza's replyOfficial
06 Mar 2015, 08:07Hello Riaanl1!,
Thank you very much for taking the time to report your experience with our Tzaneen Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Tzaneen Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Mar 2015, 08:07
Official
Hello Riaanl1!,
Thank you very much for taking the time to report your experience with our Tzaneen Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Tzaneen Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)