Inhuman treatment

ordered a pizza online today at 17:59 at debonairs black chain as I always do. I get a call at 19:30 from the driver Obed, cell +**********1, stating that he went to motswaledi street instead of molatedi street as per my order and he can't deliver anymore because he has knocked off and he will deliver tomorrow morning. If. I wanted the pizza tomorrow I would have ordered then. Obed was not even apologetic that he got the address wrong. I had to drive to debonairs to collect my order and I have a 2month old baby that is why I made sure I order online. I had to drive at night to go fetch my order as Obed, the driver got the address wrong then told me that he is knocking off. As I was driving to black chain in zone 6 the manager called me to tell me that thr pizza will be delivered but I have to wait another 30 minutes. I was not going to wait for another 30min as I waited for an hour and half already. When I got to the store and spoke to the manager he was not sympathetic to my situation and I have a little baby. I got my delivery fee back with my cold pizza. I am really disgusted with the service I received and the lack of sympathy I received. I ordered online as I couldn't travel as I have a newborn but I ended up driving at night to fetch my cold pizza. Please can something be done because no humality was shown towards me and I am a loyal customer of debonairs.