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My name is Lerato on the 21June 2019 at 5:20pm I placed an order for delivery on the Debonairs app and I paid on line. At 8:30 pm I has not received my delivery I therefore phoned the customer care line to inform them. They phoned the owner of the Sky city mall Debonairs and he gave me a call. He told me that the store would deliver my order, at 21:45 I gave the owner a call telling him that the store had not communicated with me at all on how far my delivery was. The owner assured me that they would deliver the order. I phoned him back again at 23:00 to tell him that the delivery still hadn't arrived however he's phone was now turned off. My kids waited half the night awaiting pizza that never came and I have not received my refund. I'm absolutely disgusted at the service this store has especially because I used the Debonairs app to place my order.