Incorrect order EVERY time
<p>I have visited the Debonairs in Northmead Benoni on two occassions, and left without my order both times. Both times I ordered from the Rustic Range. The first time I received the wrong order and when I informed the staff, the cook shouted at me from behind the counter that I am wrong. I was not. I left without my order. Today I was there again. When I received my order it was wrong AGAIN. I will not return as I find this unacceptable. The attitude from the staff members was unprofessional on both occassions. </p>
Thank you very much for taking the time to report your experience with our Northmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)