Incorrect Order - Bad Attitude - No Response

On Thursday (11/06/2015) I odered a triple decker chicken pizza like I have done on numerous occasions in the past. when the order arrived we realised that it had some kind of sweet sour sauce on it which we have never had before, my kids tried it because they were hungry but they did not enjoy it at all, I then called the branch to inform them that this was not what we ordered and if they could please replace it with the correct order. The lady that answered the phone was extremely rude telling me that she cannot do anything about it and that it was food so we must just eat it. After getting nowhere with her she said she would speak to th owner and call me back and just put the phone down, after 5 calls of constantly having the phone put down on me she said there was nothing they could do. I then called the call centre on the same eveing to complain was given a ref. number 153639 was promsised that someone would sort out my query, it is now 3 days later and I havent heard anything. I will not be purchasing from Debonairs if this is the way customers are treated.