1 reviews | Active since Apr 2022
Incorrect order and unfair treatment when I complained
Hy I went to debonairs summerstrand village with my neighbour and i bought small tripple decker (creamy chicken) and paid.my neighbour bought meaty flavour t by ripple chicken aswell.when our pizzas arrived,they were looking the same,i asked the cashier (Zoleka) which one is creamy chicken because they look the same and shes holding them both,she pointed one and said its creamy chicken with BBQ sauce that is why its like that i said ok and left.when we got home after taking one bite i felt that this is not creamy chicken i ordered so i went back to the store to tell them that they gave me a wrong pizza,so when i got there they kept on saying am lying they gave me right orders for the whole hour,Zoleka and the other staff were all there making it like am lying..one went asfar as saying i gave that neighbour the creamy chicken and said il cause drama to get the second creamy chicken.imagine. The manager was called “Xolisa” is his name,he also told me on the phone and told me they want proof,i have to go to the neighbour amd take picture of the pizza or bring the pizza back to the store so that they can see it,mind you it is its after 18:00 i had to return home to ask for someones pizza(the neighbour) and go back to the store with it so they can see. 1.I am laying a complaint because first my health was compromised as i took a bite of the meaty pizza that i am not supposed to eat,and i am told that i am lying,why would i compromise my health and time if am lying. 2.my neighbour now had to give me her pizza,her eating time has been compromised and that was unfair.and the neighbour had now to eat a cold meal because of Xolisa and zoleka..
I am not happy with the service all they could say is sorry and give my neighbour her cold pizza. 2hours later,i got it after 7
My number is ***
