1 reviews | Active since Oct 2014
Incorrect order and terrible service from Debonairs
<p>I am shocked and disgusted at the service I received Last night. I ordered pizzas thinking it would be the easiest and quickest meal for supper for my family. They took an hour and a half to deliver the pizza ( and I stay 10 mins away from the branch). By the time the order arrived the food was cold. I ordered a "On The Double Fest", I asked for one pizza to be thin base and the other thick base, they both came with thin base. I asked for a Cream Soda and they brought me a coke. If they didnt have Cream Soda why did they not pick up the phone and call me to choose another choice, as no one in my family drinks Coke!!!!</p>
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)