RK
Refiloe K
1 reviews | Active since Apr 2015
23 May 2015, 21:12
*********** staff
On this day i called and spoke to a Nothemba, who I believe is not employed there with that name, she failed to answer the phone correctly and kept interrupting me whilst placing my order, I literally had to repeat my order three times before she could make a note of it, i then requested to speak to the store manager but the phone was given to a Mirriam who is a cashier.<br> <br> I have let this go past twice but today was the last time i could hold back from this behavior and i am very sure that i will not be the only person to experience this sort of service.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
25 May 2015, 11:35Hello Nqebs,
Thank you very much for taking the time to report your experience with our Washington Post, Vereeni... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Washington Post, Vereeni... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply25 May 2015, 11:35
Official
Hello Nqebs,
Thank you very much for taking the time to report your experience with our Washington Post, Vereeni... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Washington Post, Vereeni... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)