1 reviews | Active since Apr 2015
*********** Staff
When calling to place an order, the staff member would not stop telling me about the specials, completely incoherently. I tried to stop him and he continued to speak over me.<br> Then after a number of tries was unable to get my cellphone number correct and insisted that I was not in the system. When I politely asked if I could speak to someone else, him and another women began a huge argument while I waited on the line for more than five minutes for a very rude lady to attend to my call.<br> When I eventually got through to the manager (Precious), she was very uninterested in my complaint although I was clearly upset.<br> <br> I used to regularly order from this store but lately there is always a problem! Never Again!
Thank you very much for taking the time to report your experience with our Canal Walk, Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Canal Walk, Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
