*********** Staff

I placed an order at 6pm online and paid for it using my credit card, at 19:20 I called to find out why it has not been delivered as yet. The lady that answered the phone tells me delivery takes 1-2 hours. Never in my life have I heard that, plus I live 5 minutes away.She transfers me to the manager who cannot give me a proper reason why my pizza is not delivered, she blamed the weather, so I said isn't it customer service to call your customers to inform them of the delay? No response from the manager. I am pregnant and I must sit 2 hours waiting for food? That's damn ridiculous! Absolutely no customer service from bluff branch, *********** manager. I order almost every week from them and this is how we as customers are treated.