**** *********** service!!!
<p>I ordered a large box of pizza online at 6pm. I received an sms saying that the store has accepted my order and that my pizza will be delivered to me. I waited for an hour and a half thinking that they r busy as they always are on weekends and that ill get my pizza in no time. I decided to call in after 8 to check what the hold up is only to find that the driver supposedly forgot my pizza when he went to make his last delivery. I was then told that I won't be getting my pizza because they are about to close. I was left with a hungry stomach because of someone else's incompetence. This is appalling and totally unacceptable. Debonairs pizza Dobsonville is full of idiots that don't know what customer satisfaction is!</p>
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)