NM
Nirvana M
1 reviews | Active since Oct 2019
09 Jan 2020, 18:46
*********** customer care and branch manager
3 months since customer care rep**** to my hello peter complaint, I have not received a call nor received my money back for when I did an online order but never received the food due to their oven being broken.
Helpful (0)
Replies (3)0
Replies (3)
Debonairs Pizza's replyOfficial
13 Jan 2020, 12:34Hi Nirvana
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team
Debonairs Pizza's reply13 Jan 2020, 12:34
Official
Hi Nirvana
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team
NM
Nirvana M's updateReviewer Update
10 Jan 2022, 14:52Debonairs, It has been 2 years, by when would your customer care team get in touch with me ?
NM
Nirvana M's update10 Jan 2022, 14:52
Reviewer Update
Debonairs, It has been 2 years, by when would your customer care team get in touch with me ?
NM
Nirvana M's updateReviewer Update
06 Jun 2025, 12:08 Debonairs, It has been 5 years, by when would your customer care team get in touch with me ?
NM
Nirvana M's update06 Jun 2025, 12:08
Reviewer Update
Debonairs, It has been 5 years, by when would your customer care team get in touch with me ?