1 reviews | Active since Jul 2015
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Two weeks ago my brother and I bought the On the Double pizzas, one Chilli Chicken and Barbeque Bacon, of which we both ate.<br> <br> After an hour I got severe stomach cramps, and my brother had it worse, with the dire need of rushing to the bathroom.<br> <br> I DID get feedback, but the person I spoke to told me he will let me know what's going on and he never did, it has been a week now.<br> <br> Now the main thing is, this person I spoke to told me it couldn't be food poisoning \Because it takes at least 24 hours to kick in\". Does this person possess a certificate in Medicine or any knowledge in my personal health?<br> <br> Here is a Citation on food poisoning to educate him [URL Removed]<br> <br> Another factor in this matter is he just automatically assumed that I have food poisoning, and had no regard for me wasting a lot of money on a product that made me sick, and make no mistake: I am regular of Debonairs Empangeni (Debosteers).<br> <br> I will take this further SOLELY on the fact of the quality of feedback and food that have been supp****.<br> Where is the regard for customer service?"
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
