gP
goitseone P
1 reviews | Active since Mar 2015
01 Mar 2015, 13:29
improve or close down
Honestly, I don't understand why this place is still operational. The staff don't know what they are doing and when they finally do figure out what is going on its too late. Who takes hours to deliver a pizza. I've been to other debonair franchises and have never experienced such astonishingly. Disappointing service. Either the place improves or closes down. The staff don't even care when one complains of their bad service. It is unacceptable for us to have to pay for such bad service.
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Debonairs Pizza's replyOfficial
16 Mar 2015, 12:25Hello khumop,
Thank you very much for taking the time to report your experience with our Mafikeng branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mafikeng branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply16 Mar 2015, 12:25
Official
Hello khumop,
Thank you very much for taking the time to report your experience with our Mafikeng branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mafikeng branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,