WG
Wendy G

1 reviews | Active since May 2016

22 Sept 2019, 17:07

Im never using yiur service ever again. I wsnt my money asap

Mabenas of the pizza industry.. i placed an order paid online and after 10 mns i receice a call saying my order can not be done dince they dont have all the ingredients. I requested a refund and they said they cant give it to me. They csn only process it on Wednesday. I want my money back

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply25 Sept 2019, 09:23
Official
Hi Wendy

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Debonairs Pizza Team
Customer Care Line: ***