******** doesnt take complaint seriously, Rude aggressive Management, Bully Delivery Guy " Wiseman",

Almost 3 Years of Being Loyal to Steers, Debonairs & Fishaway Cradlestone on the 05th April 2018 I received a shocking and a very Terrible Sevice from Debonairs. I order a meal at 19h21 but it was only delivered at 20H40. This was after 2 attempts of calling trying to find out what happened to the order. My last call was with a male manager that refused to give me his name. He was so rude and not willing to listen to my Query as I was asking him that its over an hour an 30 min since I waited for the Pizza what must I do with it if its cold. As we were arguing the Driver came in and the dot was Black and the pizza was dry and cold. I had anonymous manager on the line that told me I need to pay for the pizza. I refused following the slogan of if it is late and the dot is black its free. The manager insulted me and even went as far as calling me a ***** and accussed me of *****ing and Ordering on Valerei's Account meanwhile I was the 1st person to spread the Gospel of ordering by Phone at Steers, Debonairs & Fishways. To prove this, whenever one orders using our landline as referrence my personal Cellphone pops up. Even the Waiter that took my Order Noted my Name on the slip. At the Bottom it said Mokgadi not Valerie. This is a serious accusation and Allegation. I Feel very Offended by this. To Add A cherry on Top He threatened to call police to come arrest me at work. He was a bully and even Undermined my Job Title to Said he aint listening to a mear receptionist. The Driver Wiseman, also insulted me on his way out, I can pull out Servalance Camera from our Side and he said I will never Order Again, He said if I do he will poison me!!This Shocked me as I ddnt understand Where does he realy fits in , as I was having conversation with the manager not him. I Have never been humiliated like this Ever in my Life. I called Debonairs the next Morning and they promised to hand the matter to the franchise but Until Today there is nothing. Instead Today 09th April 2018 at 20h09 I Received a call from one of the Steers Managers Informing me that they are unable to place my order since I am Blacklisted from Steers, Debonairs & Fisherways since it is one owner. To my Suprise I ddnt Know what was going on as I ddnt order anything. Only to find Out that my Male collegue ordered not me. I felt Harased by this also that really a male charecter orders and all of a suden it is me. I failed to understand how people can just make such conclusions. So this made me ask myself if Im blacklisted for fighting for the truth should other people not Order at all? also I one is unsatisfied with the food or service must they also keep Quet and say nothing beacuse of being scared of being Blacklisted? I am very dissatisfied and very Angry at this very moment and need immidiate intervention.