WG
Walter G

1 reviews | Active since Mar 2015

18 Jun 2016, 07:43

IF I WANTED RUBBER I WOULD GO TO TWT

<p>Yesterday evening, 17 June 2016, at about 19:32 we visited Canal Walk Shopping Mall, on our way home we decided to order two large pizza's at Debonairs Canal Walk. Need I say more, if I wanted rubber I would visit Tyger Wheel & Tyre, not that one can expect much from a fast food franchise that seems to have gotten to big to care about their reputation. Given the number of complaints, I would suggest that managament get out from under their desk and see what's happening on the ground, or have we just become accustomed to bad food in this country. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Jun 2016, 07:08
Official

Thank you very much for taking the time to report your experience with our Canal walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)