1 reviews | Active since May 2015
I was ****** of my money and I demand it back.
Yesterday I went to dopsonville complex on my way home and bought 1 large chicken and bacon pizza for R 72 something rands at debonairs. The guy 1st gave me a slip for R 39 and said it was a mistake but I will receive my right order and swiped my card for R 72 / R74. He assured me it was a mistake then I waited for my order and I did receive a large pizza took my order and went home as it was late and I was travelling with my son, I get home only to open a box of pizza and find a flat dough with a tiny cheese and bacon only, there was no chicken on the pizza as requested and paid for. I feel cheated of my money an want my money back. I used my debit card I have proof of this and I demand a refund I had feed my son that ugly pizza as we stay in roodepoort and could not drive back as it was passed 8pm already. <br> <br> I demand my refund and I want the money back, as the dopsonville branch is cheating people of their money late at night. I won't pay for any thing I did not have. No chicken which was the main point for the pizza, no cheese just bacon for almost a R 100 for that. Somebody should call me back and sort this mess out and refund me my money. <br>
Thank you very much for taking the time to report your experience with our Dopsonville complex branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dopsonville complex branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
