I WANT MY REUND R219.80 - ABSOLUTE APPAULING DISGUSTING SERVICES AT DEBONAIRS - WILL NEVER ORDER WITH YOU AGAIN!!!!

To who it may concern, I placed an order online to Debonairs Pizza IN Brits - I got my address wrong and it was suppose to go to the KLERKSDORP branch.

After 12 calls to Debonairs Pizza Brits - THEY DID NOT ANSWER, Then Klerksdorp BRANCH answered and put me through to helpdesk - This guy I spoke to said he will try and call BRITS - but I have not heard back from him, OBVIOUSLY he most likely ALSO could NOT get through to them as well. OR he could and did not do his JOB.

I resorted in calling CUSTOMER care after AN HOUR of struggling to assist and call the BRITS STORE - to cancel and REFUND my Order. ONLY THEN after customer care got a hold of me - did the BRITS store CALLED ME - I AM ABSOLUTTELY APPALUED at Debonairs Pizza Brits for not answering their phone??? then I got told they were busy?? for an hour? not taking calls? WITH WHAT?

I want to be refunded for that ORDER! I placed the order 17:20 and now only at 19:00 after having to send a complaint email and thanks to customer care did this get "resolved" - Please see order below and refund. I also want proof of refund from Brits BRANCH - seeing as they cant answer a phone, not sure if they able to do an actual refund?

NO, WAIT THEY CANT BECAUSE AFTER I CANCELLED AND BRANCH MANAGER ASSUERED ME IT IS CANCELLED THE DELIVERY GUY CALLS ME TO SAY HE IS AT THE WRONG HOUSE?????????????????????? HOW INCOMPITENT CAN YOU GUYS BE

Now the delivery GUY CALLED ME and they actually in brits delivering the PIZZA -- after their CALL TO ME to say THE order is cancelled ?????? ABSOLUTELY APPAULING! I HAD TO TELL THE DELIVERY GUY TO TAKE IT BACK TO THE STORE AND TELL THE MANAGER THAT SPOKE TO ME AND SAID IT WAS CANCELLED - WHY IT IS NOT CANCELLED????????????? DO I HAVE TO DO THEIR JOB FOR THEM??????

NOW AGAIN CANT GET THROUGH TO BRITS - WHY DOES THE DELIVERY GUY CALL ME --- AFTER THEY SAID THEY CANCELLED AND REFUNDED THE ORDER ------- HOUR AND A HALF OF MY FRIDAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

4th time to customer care - OBVIOULSY also useless - and again tried to call the Branch in brits again not answering