1 reviews | Active since Mar 2015
I PLACE AN ONLINE ORDER AND IT IS WRONG AGAIN
I HAVE USED THE ON-LINE ORDERING SYSTEM TO PLACE MY ORDER YET WHEN IT IS DELIVERED IT S WRONG PLEASE COME ON PEOPLE THIS IS UTTER ******* THE LAST TIME I ORDERED THEY CAME OVER AN HOUR LATE NOW THEY SEND THE WRONG THINGS...<br> <br> I CALLED THE STORE AND THE LADY NAMED JOSEPHINE TELLS ME THAT SHE IS SORRY BUT THE KITCHEN STAFF CAN NOT READ THAT IS WHY THE ORDERS COME OUT WRONG FOR HEAVENS SAKE STOP LYING DEBONAIRS PIZZA STOP ****** LYING, IF THE KITCHEN STAFF CANNOT READ THEN EDUCATE THEM BEFORE PUTTING THEM THERE EDUCATE THEM DONT JUST SIT BACK AND EXPECT EVERYONE TO KEEP QUIET DO SOMETHING CONSTRUCTIVE. HEAD OFFICE NEEDS TO WAKE UP AS THESE STORES AT THE BOTTOM SEEM TO DRAGGING YOUR NAME DOWN.<br> THE LAST TIME I HAD AN ISSUE THE OWNER CALLED ME AND TOLD ME THAT IT WILL NEVER HAPPEN ITS SEEMS THAT NO ACTION WAS TAKEN TO RECTIFY ANYTHING.<br> <br> <br> WELL TO ALL THE UPPER MANAGEMENT IN DEBONAIRS <br> I AM GOING TO SAY THIS..<br> <br> I WAS YOUR CUSTOMER.<br> <br> AND THIS BEING THE ONLY HALAL DEBONAIRS IN THE AREA I WILL PUT IT OUT TO THE MUSLIM COMMUNITY ABOUT THE INCOMPETENCE AND I WILL URGE THEM TO GO TO SCOOTERS PIZZA WHICH IS ALSO THE ONLY OTHER HALAL PIZZA PLACE IN KENSINGTON JUST A FEW METERS FROM DEBONAIRS
Thank you very much for taking the time to report your experience with our kensington johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our kensington johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
