NG
Neil G
1 reviews | Active since May 2015
22 May 2015, 14:40
I paid R140 for a Tripple decker and get nothing
Hi<br> <br> I paid R140 for a tripple decker with extra cheese and extra olives.. thats more than what I would pay for a steak at spur... <br> <br> then I find that only the 2nd deck has no filling.. its like i was given a double stack... I find this realy bad, I pay so much and dont get value for my money then I get told there is nothing you can do cause 5 peices were eaten... *******, you dont want to do anything cause you are just after money and dont wana give service..<br> <br> I want my full tripple decker replaced with a proper tripple decker.. not a double stacker... if I pay so much money for a pizza then I want a proper pizza.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Debonairs Pizza's replyOfficial
25 May 2015, 11:05Hello Gibson786,
Thank you very much for taking the time to report your experience with our Somerset Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Somerset Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply25 May 2015, 11:05
Official
Hello Gibson786,
Thank you very much for taking the time to report your experience with our Somerset Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Somerset Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
