1 reviews | Active since May 2011
I ordered ****tail cheese grillers and sub. I have never been so dissapointed!
<p>I ordered foods online only to get incomplete and unacceptable order. On Saturday, 02 July 2016 I placed an order online as a regular online customer, I didnt expect some low service.</p> <p> </p> <p>Immediately after paying, I noticed that your order was incomplete: Instead of 10 cheese grillers, they delivered 8.. What happened to value for money and customer satisfaction? Misleading adverts maybe?</p> <p> </p> <p>As if this was not enough, you delivered a very not so appetizing Something Meaty Sub, which looked like someone had already eaten it, left overs.</p> <p> </p> <p>In short, I paid R80 for nonsense. I need a good reason to ever order foods from you again. It is unacceptable and uncalled for.</p>
Thank you very much for taking the time to report your experience with our Arcadia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Arcadia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)