i ordered a pizza and I regret even wasting my ai

I called and placed an order and was told it will be delivered in 45 minutes,after an hour I called and was told to wait my pizzas are on the way and sadly after 15 minutes my husband called and after explaining that his calling regarding my order and you must have guessed right they hung up on him,I called back and geez was that irritated at me and politely said I Must Just WAIT and I asked about the red dot policy and she said that is on terms and conditions,,,the delivery drive calls just shy of 2 hours since I placed the order wanting my address,,,it's not the 1st time ,last time I didn't get what I was told I was ordering and yes it was my fault...debonairs pizza vosloorus staff are all useless