PT
Phiwokuhle T
1 reviews | Active since Sept 2014
18 Apr 2015, 20:17
I got my pizza after an hour and 20 min.
I am so disappointed on the service I received from Debonairs pizza(Southgate.) I ordered two large pizza's from Debonairs pizza(Southgate) at 15: 55pm. My pizza was only delivered to me at 17:12pm I had to wait for my pizza for 1 hour and 17 minute and I live 3 minutes drive away from Southgate. When I open one of the pizza boxes it was cold it wasn't hot anymore. When I asked the delivery man
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Debonairs Pizza's replyOfficial
20 Apr 2015, 08:20Hello Phiwa1,
Thank you very much for taking the time to report your experience with our South Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our South Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply20 Apr 2015, 08:20
Official
Hello Phiwa1,
Thank you very much for taking the time to report your experience with our South Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our South Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)