'I don't know' is not an answer
<p>This is my second bad dealing with said company. I'm still waiting for resolution to a complaint from December 2016. I was told to wait for an hour. I call after that, was told I was **** to and it will take 2 hours and a refusal to remove the delivery fee. I was told they would find my order, 50 min have now pass and still more order.</p> <p> </p> <p>The customer service is horrible and manager are not available. And consumers really expected to take it.</p>
Thank you very much for taking the time to report your experience with our Westgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Westgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)