I called for a delivery of pizzas at 19h55 and I was told that no deliveries would be made during load shedding

I called for a delivery of pizzas at 19h55 and I was told that no deliveries would be made during load shedding. This I understand, but at this day, the power goes on at 20h00. Still they said no deliveries as their drivers went home. This is poor servive. Other companies habe to face this, why not Debonairs? Now we are stranded home without food...