Hungry me

I am supper hungry and will have to remain as hungry as i am till end of my shift at 7pm. I place an order at the V&A waterfront store via phone call 40 minute prior to me arriving at store. got to the store and paid for my order lady(Progress her name) confirm that, i will be waiting for 10min as my order was already prepped. The on my slip is 16:00:05 came back to check at 16:13 as i was ran out of time, I needed to be back at the office. My order number was 204

Progress asked me if i wanted a refund. Then i asked her why would i come all the way from the Granger bay court for a refund. I had to rush to the office to continue with my shift that when i left the store without my order. Called them on the way back to the office and the manager started blaming me for leaving the store. I did mention that i had no more time left as i was supposed to back at the off by 16:25 and so i had to rush back to work.

I called them, provided my work address directly to the manager and the manager said she is going to find a way to deliver my order. Later called the store and the manager changed and told me that they are understaffed and that she cannot send any one to bring my order. She promises to call me back and never did.

I paid for that order! all i need was my order nothing more and nothing less.