Hunger

I've placed an online order and when I got to the mall the pizza was not ready due to the system not uploading the order. I then left my address behind because I was rushing elsewhere. So when the order finally came through I was home. I received a call from the manager to come back to the mall and pick up the pizza which I refused. I asked the manager to deliver the pizza and he said it's out of their range. I told him I'm not willing to come back because I was there, and if I did decide on coming he would have to give me petrol money which he said he cannot do because he had offered me a free pizza which I did not want. So how does Debonairs accomodate it's customers? I was there to pick it up but the system did not have my order ready. I cannot understand why the Manager ( Stanley Mwangariri) could not allow the driver go out of range to accommodate me. I was there about 16:30 and it's now 18:00 and I still do not have my pizza yet so my family and I have to stave! Very disgusted by the service you guys give!!! I would like to be accommodated for this inconvenience and a written apology.